Privacy Policy
At NeuroFloe (“we,” “our,” “us”) your privacy is important to us. This Privacy Policy describes how we collect, use, and protect your personal data when you use the NeuroFloe mobile app and website.
1. Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address, and password (for account setup and login).
- User Content: Mood logs, routines, checklists, notes, and other entries created within the app.
- Diagnostics and Device Data: Device type, operating system, crash logs, and app performance metrics.
- Optional Information: Any additional data you provide voluntarily in chat rooms, group sessions, or when scheduling coaching services.
2. How We Use Your Information
We use your data to:
- To provide, personalize, and improve the NeuroFloe experience.
- Deliver content such as mood tracking insights, devotionals, or coaching sessions.
- Send notifications and reminders, which you can opt out of in settings.
- Monitor and improve app performance, detect bugs, and enhance security.
3. Data Sharing and Disclosure
We do not sell or rent your personal information. We only share data under the following circumstances:
- With trusted third-party services that help us operate the app (e.g., Firebase for authentication, analytics, and cloud storage).
- If you opt into coaching services, your relevant information may be shared with your selected coach.
- When legally required to comply with applicable laws or valid government requests.
4. Data Storage and Security
All data is stored securely using Google Firebase infrastructure with strict security rules.
You may request account or data deletion at any time by emailing us at: support@tryneurofloe.com.
5. In-App Purchases and Subscriptions
Purchases are handled through Apple App Store or Google Play. We do not collect or store your credit or debit card information.
6. Your Rights
You have the right to:
- Access, update, or delete your data.
- Withdraw consent at any time.
- Disable push notifications via your app settings.
7. Contact Us
For any privacy-related questions or concerns, please contact us: support@tryneurofloe.com.
